Thursday, November 19, 2015

Crush Case Study

Cadbury Beverages, Inc. is a beverage division of Cadbury Schweppes PLC. They were a major global soft drink and confectionery marketer who made worldwide sales of about $4.6 billion. Cadbury was given the position of the world’s first soft drink producer, which can be traced back to 1783 in London. In 1989 Cadbury Schweppes PLC was one of the worlds largest multinational firms and was ranked 457th in Business Week’s Global 1000. Their beverages accounted for 60% of the company worldwide sales.
Source: http://linpepco.com/wp-content/uploads/2015/02/CR_Logo.png
In 1990 the executives have decided to focus on initial attention on the Crush brand of fruit-flavored carbonated drinks, but there were three problems that needed to be attended to: 1.) Immediate efforts were needed to rejuvenate the bottling network for the Crush soft drink brand 2.) They had to sort through and figure out what the Crush brand equity is, how the brand was built and develop a base positioning 3.) A new advertising and promotion program for Crush had to be developed, including setting objectives, developing strategies, and preparing preliminary budgets.
With the average American consuming more than 45 gallons of soda in the year of 1989, the carbonated soft drink industry was a $40+ billion industry with fierce competition in the United States. However, of the numerous distributors that fight against each other for market share, there are three major participants consisting of Coca Cola, PepsiCo, and Dr. Pepper/Seven Up that account for 82% of the industry sales. These sales account for the bottling of soda, the production of concentrates that are essentially the bases of each soda, as well as the actual retail outlets where these carbonated drinks are actually sold. Amongst these outlets, supermarkets account for 40% of the total sales in the carbonated drink industry creating fierce competition between rival brands.
Source: https://cnnmoneybuzzblog.files.wordpress.com/2014/04/soda-football-614xa.jpg?w=614&h=387
Before 1986, the average case volume for orange flavored carbonated drinks was in-between 100 to 102 million cases. By 1986 the case volume increased to 126 million, this was due to PepsiCo introducing Mandarin Orange Slices and Coca-Cola introducing Minute Maid Orange. The widespread distribution of these two brands along with heavy advertising and promotion restored the market for orange flavored carbonated beverages. Orange Crush had the lowest market share in the Orange soda market in 1989.  In January 1990, Crush decided to focus more of their efforts on the orange flavored carbonated beverage market. The three steps the company took to re-launch Orange Crush was that first they needed to apply efforts to revive the bottling network for the Orange Crush soft drink brand. Secondly, they had to carefully consider how they were going to position Crush in order to build on the existing customer market and provide opportunity development of the Crush brand and its various flavors. Lastly, they needed to come up with a new innovative advertising and promotion program, this included setting objectives, developing strategies, and preparing initial budgets.
Source: https://upload.wikimedia.org/wikipedia/commons/9/9c/Orange_Crush_box.jpg
In January 1990, there was a complete revamp of Cadbury’s marketing strategy as it relates to the Crush brand. First and foremost, the decision was made to focus on primarily the orange flavor opposed to the others. About 66% of Crush’s sales volume consisted of orange, so they decided to make it their priority. Next in the strategy was to focus on reestablishing Crush’s bottling network, specifically the orange crush. Third was to focus on strategic positioning to the existing customer base. They felt it was key to do so because this would allow them to expand their other flavors. Lastly, Cadbury approved an advertising and promotion program not previously established.
A big portion of this revitalized strategy was to better develop their bottling network. By mid-1990, 136 new bottler agreements had been made. This allowed Crush to be represented in 75% of the orange soda market. This led to more advertising and promotion support, and furthermore allowed a more expansive reach for the company. Since Crush had high brand awareness in major markets such as Seattle, San Francisco, New York, Miami, Los Angeles, and Boston, advertising and promotion were not such uphill battles as originally thought. Nevertheless, Crush grew increasingly tactful with advertising and promotion expenditures to ensure their sustained growth. This included tactics such as saving expenses on a per case basis for promotions, and creating pro forma statements to properly forecast their actions.
Source: https://s-media-cache-ak0.pinimg.com/736x/10/03/02/10030254d95a6d116fa54e48eabf6482.jpg

This past summer, Crush soda and “Fantastic Four” teamed up to feature advertisements promoting both the soda and the new “Fantastic Four” movie. Each Fantastic Four member was paired up with a different flavor. Cans and bottles released during this campaign also featured the faces of their superhero partner, and had codes that could be entered online and customers could win tickets to see the new movie. Crush and “Fantastic Four” are both attempting to rebrand themselves. The new reboot of the “Fantastic Four” was an attempt to be taken more serious than the previous series of movies. Crush is too, trying been seen as a more serious competitor in the soda market (now as part of the Dr. Pepper Snapple Group).  

Source: http://screenrant.com/wp-content/uploads/Fantastic-Four-Crush-Soda-Pop-Cans.jpg

http://screenrant.com/fantastic-four-reboot-crush-soda-pop-cans/
“‘Fantastic Four’ Reveals New Merchandising with Crush Soft Drink Cans”
Jeremy Owens 6/20/2015

Wednesday, November 11, 2015

Frito-Lay Case Study

Frito-Lay is a well-known company that is a division of PepsiCo and they are currently interested in purchasing the Cracker Jack Brand from Borden. Frito-Lay represents 31 percent of PepsiCo’s net sales and 60 percent of their operating profit. They are the leading manufacturer of snack chips in the US and in the search for more growth
Frito-Lay’s Venture Division is looking to Cracker Jack to create a new business platform. The new venture division came up with three growth avenues for Frito-Lay. They include: (1) opportunities existing snack business by expanding into new eating occasions for current or new products, (2) opportunities to successfully enter new product categories by capitalizing on Frito-Lay’s strengths (3) purchasing related food companies offering products or entire businesses for sale as a result of corporate restructuring. All of these avenues were seen to be a reality when Borden announced its intention to sell Cracker Jack
Source: https://upload.wikimedia.org/wikipedia/en/c/c0/Frito_Lay_Logo.png
Being a multi-million dollar industry in itself, the ready to eat caramel popcorn industry was an attractive product that the Frito-Lay Company wanted to add to their arsenal of products. In doing so, the Frito-Lay Company created their New Ventures Division in 1996 with the intent of driving growth for the company by seeking new business platforms and products. By 1997, enough market research provided Frito-Lay with the confidence they needed to purchase the Cracker Jack brand, which was already the market leader in the ready to eat caramel popcorn industry. In doing so, the Frito-Lay Company acquired an already successful product to add to their product line with few competitors in the industry. 
In June 1997, it became public that Borden, who owned Cracker Jack, was putting the brand up for sale. That is when Lynne Peissig, vice president and general manager for new ventures at the Frito-Lay Company began studying the market opportunity for acquiring Cracker Jack.  The 3 steps that Peissig and her team engaged in when they met as a group was to first combine their findings as a business team, then outline a plan of how Cracker Jack might be marketed as a Frito-Lay brand, and lastly, estimate the fair market value of the Cracker Jack business, this would help the PepsiCo executives determine a bid price if they wanted to pursue the venture.
Source: http://ep.yimg.com/ay/blaircandy/cracker-jack-1oz-box-22.jpg
In December 1996 the new venture division at Frito-Lay emerged. Their mission was to “drive significant Frito-Lay growth by seeking and creating new business platforms and products which combine the best of Frito-Lay advantages with high impact consumer food solutions.” The purpose of the new venture project was to create meaningful growth outside of the Frito-Lays existing snack business and to improve internal product development activities. There were 3 areas in which they sought opportunities that would help them with future growth. The first one was to expand into new eating occasions for current or new products. “Better-for you” products for morning and all-day consumption was included in this opportunity. Second, was to enter a new product category by capitalizing on Frito-Lay’s store-door-delivery sales for strengths, broad distribution coverage, and brand marketing skills. The last opportunity was “opportunistic acquisitions” which involved companies putting products or businesses for sale as a result as corporate restructuring. When Frito-Lay found out that Borden was selling Cracker Jack they realized that the brand fit each one of the three opportunities they were looking for.
Source: http://www.thelope.com/images/08-08-12-063.jpg
The Cracker Jack strategy had three basic objectives, from which accompanying tactics were developed. The objectives were to revitalize the base business, improve operating efficiencies, and extend the Cracker Jack trademark. From this basis, tactics were developed to try and accomplish the objectives. Year over year performance would indicate that Cracker Jack’s strategy is quite effective, because gross profit margin has increased continually. The strategy to accomplish the objectives were to expand distribution, develop new packaging and flavors, create impactful product positioning, enhance gross margins via sustained leadership, and allot additional resources to consumer advertising.
The measurable key performance indicator in this case was direct product contribution, which can show just how valuable Cracker Jack was to Frito Lay. The bigger the contribution, the more impact Cracker Jack has on the Frito Lay business as a whole. The objectives revolved around creating a higher contribution, with the tactics to follow. 3 specific actions were taken; the creation of a single serve bag, a 6% price increase, and taking a “low-fat snack” approach. These three actions in the strategy attributed to a growth rate of 500% in sales from 1997 to 2001, thus increasing direct product contribution exponentially.

Source http://d3haeen6tpihd0.cloudfront.net/wp-content/uploads/2012/07/increase-sales.jpeg
In an attempt to differentiate, and reposition themselves as an everyday snack option, especially in the millennia’s market, Cracker Jack’s introduced a new product line of flavored popcorn. They felt that younger purchasers were overlooking the Original Cracker Jack’s, which has been the same for over 100 years, as a viable snack option. They were not looking to get rid of the Original Cracker Jack’s but decided to launch a new product line alongside it called Cracker Jack’d, featuring new packaging, and new flavors to appeal to the younger demographic.

Source http://www.shescribes.com/wp-content/uploads/2013/06/crackerjack.jpg
 There was controversy before the product was launched because some of the new flavors contained caffeine. Consumer activist group was upset because they believe that Frito-Lay was targeting children and the relatively large amount of caffeine would be harmful, and just shouldn’t be marketed to children.  “But [the company said] it's being used to gauge the interest of a niche, coffee-drinker market over a broader audience.”

“Cracker Jack'D: Frito-Lay Gives Cracker Jack A Makeover With New Line” Kim Bhasin. HuffingtonPost website. 4/30/2013.